๐Ÿ”” AI Receptionist is built and running โ€” an extension of our RCM platform โ€” see the RCM product
AI Receptionist

Never miss another patient call.

AI answers when your staff can't โ€” verifying insurance and booking appointments in a real conversation, not a voicemail.

The problem

Every unanswered call is a patient who might not call back.

Front desks get slammed โ€” mid-visit, at lunch, after hours. A ringing phone with no one to pick it up either goes to voicemail or just goes unanswered. Either way, the practice loses a booking, and the patient starts looking elsewhere.

Zorvaine's AI Receptionist picks up exactly when your team can't โ€” and actually talks to the caller instead of parking them in a voicemail box.

Sample call summary
CallerMaria Alvarez
Reason for callNew patient, sore throat
Insurance verifiedโœ“ Blue Cross PPO
Appointment bookedโœ“ Tomorrow, 10:30 AM

Illustrative example, not a real patient.

How it works

The call gets handled either way.

STEP 01

A call comes in

Front desk is with a patient, it's after hours, or the phones are just slammed โ€” the call would otherwise go to voicemail or ring out.

STEP 02

The AI has the conversation

Verifies insurance eligibility, understands why the patient is calling, and checks real appointment availability โ€” a real back-and-forth, not a phone tree.

STEP 03

Your team gets the summary

A structured summary โ€” who called, why, insurance status, appointment booked โ€” lands with your staff the moment the call ends.

  • Answers calls 24/7
  • Schedules appointments
  • Verifies insurance
  • Handles routine questions
  • Reduces front-desk workload
Result: More appointments without adding another employee.
What it does

Built for the calls your front desk physically can't get to.

This isn't a phone tree or a voicemail replacement โ€” it's a real conversation with the caller, built specifically for small clinics and urgent care where one busy front desk covers everything.

Part of the RCM product

Same practice, same engine.

AI Receptionist extends the same RCM product โ€” built for the small clinics and urgent care practices our billing-review engine already serves, not a separate tool bolted on afterward.

Explore the RCM product See all products